HOW TO SELECT THE RIGHT CANNABIS VENDING MACHINE FOR YOUR BUSINESS
With the cannabis industry rapidly evolving and fluctuating, dispensaries are looking for ways to improve the customer experience while streamlining their operations. A compliant cannabis vending machine is a self-service machine that allows customers to browse products and complete transactions, making it a valuable tool for dispensaries.
Here are some tips for selecting the suitable cannabis vending machine for your business:
1. Identify Your Needs.
Consider the unique needs of your dispensary when selecting a cannabis vending machine. Think about the size of your dispensary, the number of customers you serve, and the types of products you offer. Choose a cannabis vending machine that is the right size for your dispensary and has the features you need to meet the demands of your customers.
2. Evaluate the User Experience.
Look for a user-friendly and intuitive cannabis vending machine. A well-designed cannabis vending machine should be easy to navigate, with clear instructions and simple steps to complete transactions.
3. Consider the Software and Supporting Hardware.
The software used by the cannabis vending machine is a critical component of its functionality. Look for a cannabis vending machine with customizable software for your dispensary’s specific needs. The software should also integrate with your dispensary’s systems and provide detailed analytics to help you track customer behavior and make data-driven decisions. This is especially important in the cannabis industry, where stringent regulations govern operations. The software should be able to integrate with your state’s seed-to-sale tracking system, such as Metrc while accommodating identification validation through hardware integration. Hardware should also allow products to be placed in compliant labeled exit bags. Without these features, the cannabis vending machine is likely prohibited in your market, making software and hardware integration a critical step to follow.
4. Evaluate Security Features.
Dispensaries handle sensitive information and high-value products, making security a top priority. Look for a cannabis vending machine with robust security features, such as biometric authentication, encryption, and tamper-proof hardware. The cannabis vending machine should also be designed to prevent theft and serve as a DEA-approved safe, which is the standard followed by most cannabis enforcement agencies. If your cannabis vending machine does not meet state and local security and storage standards, it is likely prohibited in your market.
5. Consider Maintenance and Support.
A cannabis vending machine is a significant investment; choosing one that is reliable and easy to maintain is essential. Look for a cannabis vending machine that comes with a comprehensive warranty and maintenance plan. It is also essential to select a vendor that provides excellent customer support, with fast response times and knowledgeable technicians.
ACE DIRECT
Here’s what ACE Direct Does
1. Identify Your Needs.
ACE Direct’s bagging version of the cannabis vending machine is centered around grab and go products that can be quickly purchased. Items like shake, trim, concentrates and small edibles are great products to pack in ACE Direct’s bagging version of the vending machine.
2. Evaluate the User Experience.
ACE Direct’s user experience is seamless and intuitive. With a 42″ massive touch screen for the customer to utilize and smart interface to check inventory and SKU admin makes ACE Direct super simple to operate.
3. Consider the Software and Supporting Hardware.
Perhaps one of the best features after the bagging capability is the software integration with your cannabis POS like Dutchie. The 2-way integration makes this cannabis vending machine compliant and safe, even down to checking the patient’s limits during the sale to ensure you don’t oversell!
Oh yeah, and the parts packed inside ACE are made of industrial-grade steel. They aren’t cheap. They’re made to outlast 10 million vends.
4. Evaluate Security Features.
It’s important to keep your valuable cannabis products safe. To break into ACE Direct, you need a high-powered flame thrower. The shatter-proof glass and the 6 steal paneling system make ACE Direct compliant as a safe in some states.
5. Consider Maintenance and Support.
ACE Direct is powered by BMC. BMC has been in the vending space for over 70 years and here to stay. The support and maintenance care you’ll receive from BMC is bar none.
BMC has phone support, the ability to remote in to any machine at any point in time!
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Want to do your own research on cannabis vending machines?
The first step to researching the legality of dispensary kiosks is to understand the regulations in your local market. Regulations around cannabis can vary widely by state and city, so it is essential to research the specific laws in your area. Look for information on state and local government websites, as well as on industry websites and forums.
Once you understand the regulations in your area, you can begin to research whether dispensary kiosks are legal. Look for information on licensing requirements, zoning laws, and other regulations that may impact using kiosks in dispensaries. Be sure to cross-check with state statutes and ordinances passed by a constitutional vote. Generally, it is permissible if a kiosk can accept and validate identification, place dispensed products in labeled exit bags, and connect to seed-to-sale tracking. Check regularly for compliance updates, as rules and regulations are constantly evolving. Markets where kiosks are prohibited or are likely to come online shortly.
In addition to researching the legal landscape, talking to other dispensaries in your area can be helpful. Dispensary owners and managers can provide valuable insights into their experiences with kiosks and how they have navigated local regulations. They may also be able to recommend resources and experts who can offer more information on the legal landscape.
Case studies show kiosks that require human interaction do not perform well over long periods. Cannabis consumers who prefer to use a kiosk are looking for a contactless experience.
As a customer, you can also do your research to understand the laws around dispensary kiosks in your area. Look for information on dispensary websites and industry forums, and consider contacting dispensary owners or managers to ask questions. You can also check with local government agencies for applicable regulations or restrictions. If rules and regulations allow your local dispensary to operate a kiosk, let the store manager know you would prefer a contactless kiosk experience. Dispensaries respond to consumer feedback; your input might make the difference in allowing you a more convenient shopping experience.
By researching local regulations, talking to other dispensary owners, and seeking information from reliable sources, you can better understand the legal landscape and decide whether a kiosk suits your dispensary. As a customer, you can also educate yourself about the laws around dispensary kiosks and ensure that you provide your dispensary with the information and tools it needs to provide you with a convenient, contactless shopping experience.
Let's Chat
Want to chat about how ACE Direct can help automate over 10% of your dispensary’s sales?